Microsoft | Dartford & north Kent

Microsoft Teams Support in Dartford

Bring your people, conversations and files together in one place. We set up Microsoft Teams around the way your business works, add business calling if you need it, and train your staff so everyone gets real value from it.

Talk to a Teams expert

Teamwork in one app

One Hub for Your Whole Business

Microsoft Teams is far more than a video call tool. Set up well, it becomes the place where your staff chat, meet, share files and even make phone calls, cutting down on email and the number of apps people juggle.

Many businesses switched it on in a hurry and never organised it properly. The result is duplicate teams, confusing channels and files saved in the wrong places.

We plan and configure Teams with your business in mind, so it is simple to use, secure by default and ready to grow with you.

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Microsoft Teams video meeting, chat and shared files open on a monitor, laptop and phone

Teams features

Everything Your Team Needs to Work Together

We set up and support every part of Microsoft Teams, so your staff can communicate in the way that suits each task.

  • Chat and channels

    Replace long email chains with organised channels for each team, project or client, so conversations and decisions are easy to find later.

  • Online meetings

    Host video meetings with colleagues and customers, share your screen, record sessions and get automatic notes, all from one place.

  • Business calling

    Make and take calls on your business number inside Teams, on a desk phone, laptop or mobile, with no separate phone system to manage.

  • Shared files

    Work on the same Word, Excel and PowerPoint files together in real time, with everything stored safely in SharePoint and OneDrive.

Teams Phone

Turn Teams Into Your Business Phone System

With Teams Phone, calls sit alongside chat and meetings in the same app. Staff answer the business line wherever they are, and customers never need to know whether they are in the office or at home.

We handle number porting, call routing and handsets, and if Teams calling is not the right fit, we can recommend a 3CX phone system or cloud VoIP instead.

  • Keep your existing business numbers
  • Call queues, auto attendants and hunt groups
  • Teams certified desk phones and headsets
  • Microsoft Calling Plans or Direct Routing, whichever fits best
  • Voicemail delivered to Outlook with transcription
  • Meeting room kit for clear video calls in the office

Getting started

How We Roll Out Microsoft Teams

A good Teams rollout is about people as much as technology. We follow four clear steps to get your Dartford team working confidently.

  1. Understand how you work

    We look at how your teams communicate today, which tools you already use and where time is being lost.

  2. Plan and configure

    We design your teams, channels, policies and calling setup, then configure Teams securely within Microsoft 365.

  3. Train your people

    Short, practical sessions show staff how to get the best from chat, meetings, files and calling from day one.

  4. Support and refine

    Our Dartford team handles questions and changes, and reviews your setup as your business grows.

Talk to a Teams expert

Frequently asked questions

Microsoft Teams Questions From Dartford Businesses

What is Microsoft Teams used for?

Microsoft Teams brings chat, video meetings, file sharing and calling together in one app. It helps staff work together whether they are in the office, at home or on the move.

Is Microsoft Teams included in Microsoft 365?

Teams is available with most Microsoft 365 business plans, though licensing has changed in recent years. We check what your current plans include and recommend the most cost effective option.

Can Teams replace our phone system?

Yes. With Teams Phone, your staff can make and receive calls on your business numbers through Teams. We set up numbers, call routing and handsets so it works like a traditional phone system, only more flexible.

Can we keep our phone numbers if we move calls to Teams?

Yes. We port your existing numbers so customers can keep calling you on the numbers they already know.

How do you keep Teams secure?

We apply sensible policies for guest access, external sharing, meeting settings and data retention, and protect accounts with multi-factor authentication. Teams then sits within your wider Microsoft 365 security.

Our Teams has become messy. Can you help?

Yes. Unused teams, duplicate channels and unclear ownership are very common. We tidy your structure, archive what is no longer needed and set simple rules so it stays organised.

Do you provide training for staff?

Yes. We run practical training for staff and managers, from the basics of chat and meetings to channels, file collaboration and calling.

Can you set up Teams meeting rooms?

Yes. We recommend and install Teams certified cameras, speakers and displays so meetings in your office are as easy as joining from a laptop.

Get in touch

Talk to a Microsoft Teams Expert in Dartford

Tell us how your staff work together today and whether you need calling, and we will recommend the right Teams setup. Call 01322 783 314, email hello@dartforditsupport.co.uk or send us a message and an engineer will get back to you.

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