Telecoms | 3CX phone systems
3CX Phone Systems in Dartford
Bring calls, video meetings and website chat together in one easy app. We design, install and support 3CX for Dartford and north Kent businesses, so your team stays reachable on any device and your customers always get through.
Get a 3CX quoteUnified communications
Every Conversation in One Place
3CX replaces a patchwork of phone lines, meeting tools and chat plugins with a single platform. Your staff use one app for voice calls, video meetings and customer messages, and you manage everything from one admin console.
It works just as well for a five person office in Dartford as for a business with several sites across Kent. Home workers and mobile staff get the same extension, the same features and free internal calls wherever they are.
Because 3CX is software based, you avoid expensive proprietary hardware and can scale up or down as your team changes, often cutting your monthly telecoms spend in the process.
Talk to a 3CX specialist
3CX features
Voice, Video and Chat Without the Extra Tools
Everything your team needs to talk to customers and each other comes as standard with 3CX.
Calls on any device
Answer your business line on a desk phone, the 3CX app for iOS and Android, a Windows or Mac desktop app, or straight from a web browser.
Video meetings built in
Turn a call into a video meeting in one click, share your screen and invite clients with a simple link. No extra subscription needed.
Website live chat
Add a chat and click-to-call widget to your website, then handle chats, WhatsApp and Facebook messages from the same app your team already uses for calls.
CRM integration
Connect 3CX to Microsoft 365, HubSpot, Salesforce, Zoho and more so caller details pop up on screen and every call is logged against the right record.
Why choose 3CX
A Phone System That Works Harder
3CX gives growing businesses the call handling of a large contact centre without the price tag. Paired with our local support, you get a system that is simple to run and easy to change.
We handle the licensing, setup and ongoing management, so you have one Dartford team to call if you need a new user, a call flow tweak or help with a handset.
- Free calls between offices, home workers and mobile staff
- Call queues, ring groups and auto attendants for busy lines
- Call recording and reporting to support training and compliance
- Works with Yealink, Polycom and other SIP desk phones and headsets
- Add users, sites or contact centre features without changing system
- Managed, updated and supported by our Dartford team
Switching to 3CX
How to Move Your Business to 3CX
A smooth move comes down to planning. We take your Dartford business from first review to go live in four clear steps, with no disruption to your calls.
Review your calls
We look at how your business handles calls today, how many people need a line, and which features matter most, from call queues to CRM links.
Plan your 3CX setup
You get a clear proposal covering licensing, call plans and any handsets, with your call flows mapped out before anything changes.
Port and go live
We move your existing numbers across, provision phones and apps, and schedule the switch so customers never notice the change.
Train and support
Your team learns the apps in a short session, and our local helpdesk handles changes, updates and questions from then on.
Frequently asked questions
3CX Questions From Dartford Businesses
What is 3CX?
3CX is a unified communications platform that brings business calls, video meetings and live chat into one system. It runs in the cloud or on your own server and gives every user a single app for all their conversations.
Can my team use 3CX away from the office?
Yes. The mobile, desktop and web apps let staff make and take calls on their business number from home, on site or while travelling, with the same features they have at their desk.
Will 3CX work with the phones we already have?
In most cases, yes. 3CX supports a wide range of SIP desk phones, headsets and gateways. We check your existing equipment during the review and only recommend new handsets where they are needed.
How secure is a 3CX phone system?
3CX encrypts calls and traffic, receives regular security updates and can be locked down with strong access controls. We configure and maintain these settings so your system stays protected.
Can 3CX connect to our CRM?
Yes. 3CX integrates with popular platforms including Microsoft 365, HubSpot, Salesforce and Zoho, showing caller details as the phone rings and logging calls automatically.
Can we keep our current phone numbers?
Yes. We port your existing business numbers to 3CX as part of the switchover, so customers keep calling the numbers they already know.
How quickly can we be up and running?
Most small and medium businesses in Dartford are live within a few days of signing off the plan. Larger multi-site projects take a little longer, and we agree a timeline with you upfront.
Does 3CX grow with the business?
Yes. You can add users, new sites and contact centre features such as queues and wallboards as you grow, without replacing the system or retraining your team from scratch.
Get in touch
Talk to a 3CX Phone System Team in Dartford
Tell us how many users you have and how your calls flow today, and we will recommend the right 3CX setup. Call 01322 783 314, email hello@dartforditsupport.co.uk or send us a message and an engineer will get back to you.
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